Have a burning question? Take a browse through our most frequently asked questions to learn more about what we offer and how to make the most of your GNG Online Store experience!
If you find yourself in a pickle and need to talk to a human, get in touch on 083 546 8687 / firstname.lastname@example.org and we'll assist every step of the way.
Frequently Asked Questions
How do I register as a customer?
To register as a customer, create an account, by clicking on the my account tab at the top of the page and selecting "Register". We will need your name, email address, and some other personal information. Your information will not be sold, or used for any other purposes than improving your experience with us.
How do I register as a South African dealer?
To register as a dealer, follow the same steps above to register an account, then send us an email to confirm that you are one of our registered dealers. We will adjust your account accordingly once you have been approved.
How do I buy something?
Find the Item(s) you wish to purchase.
A search box is located on nearly every page. You will also find links to browse lists and more detailed product-specific searches in the top menu. When you find an item that interests you, click the title or name of the item to see its details, including availability.
Add it to your cart.
Found the products you want to buy? Click on Add to cart. Your shopping cart contains all the products that you have selected to buy. Once you’ve added an item to your Shopping Cart, keep searching until your cart contains all of the items you want to order. You can access the contents of your Shopping Cart at any time by clicking the black cart button in the top right corner.
Add to wishlist.
Your Wish List is a handy list of all the items you do not want to checkout with immediately. You can move items between your Checkout list and Wish List.
What is a Pre-Order?
Pre-orders allow you to place advance orders for items that have not yet been released or are not currently in stock. When you place the pre-order, we then order the item in advance from our supplier.release dates and prices are subject to change without prior notice. We’ll keep you informed of any potential changes