Terms & Conditions

1. COPYRIGHT

1.1 Copyright 2016 © GNG Developments, 22 Arbeid Avenue Strijdom Park, Randburg 2194, South Africa. All rights not expressly granted are reserved. To obtain permissions for the commercial use of any content on this site contact The General Manager at +2711 792 9805 or e-mail garth@gngdevelopments.co.za/ godfrey@gngdevelopments.co.za

1.2 Users may download, view and print content from this site for private and non-commercial purposes only.

1.3 All moral rights of GNG Developments and its employees/agents are reserved.

1.4 GNG Developments cannot screen or edit all the content available from its websites: gngdevelopments.co.za, and GNG Developments Online – gngdevelopments.co.za/store, which are brought to you by GNG Developments and does not accept any liability for illegal, defamatory or obscene content. Users are encouraged to inform GNG Developments of any content that may be offensive or illegal.

 

2. INTELLECTUAL PROPERTY RIGHTS

2.1 All the content, trademarks and data on this web site, including but not limited to, software, databases, text, graphics, icons, hyperlinks, private information, designs and agreements, are the property of or licensed to GNG Developments and as such are protected from infringement by local and international legislation and treaties.

 

3. ELECTRONIC COMMUNICATIONS

3.1 When a user visits the GNG Developments or GNG Developments Online website or sends e-mails to GNG Developments, that user consents to receiving communications from GNG Developments electronically and agrees that all agreements, notices, disclosures and other communications sent by GNG Developments satisfies any legal requirements, including but not limited, to the requirement that such communications should be "in writing".

 

4. HYPERLINKS

4.1 No person, company or web site may link to any page on this site without the prior written permission of GNG Developments. Such permission could be obtained from the person referred to in clause 1 hereof. This clause does not concern GNG Developments or GNG Developments Online sites, are provided as is and GNG Developments does not necessarily agree with, edit or sponsor the content on such web pages.

 

5. FRAMING

5.1 No person, company or web site may frame this site or any of the pages on this site in any way whatsoever.

 

6. SPIDERS AND CRAWLERS

6.1 No person, company or web site may use any technology to search and gain any information from this site without the prior written permission of GNG Developments. Such permission could be obtained from the person referred to in clause 1 hereof.

 

7. DISCLAIMER

7.1 Apart from the provisions of sections 43(5) and 43(6) of the Electronic Communications and Transactions Act, neither GNG Developments nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use this web site or the services or content provided from and through this web site. Furthermore, GNG Developments makes no representations or warranties, implied or otherwise, that, amongst others, the content and technology available from this web site are free from errors or omissions or that the service will be 100% uninterrupted and error free. Users are encouraged to report any possible malfunctions and errors to the person referred to in clause 1.

7.2 This web site is supplied on an "as is" basis and has not been compiled or supplied to meet the user's individual requirements. It is the sole responsibility of the user to satisfy itself prior to entering into this agreement with GNG Developments that the service available from and through this web site will meet the user's individual requirements and be compatible with the user's hardware and/or software.

7.3 Information, ideas and opinions expressed on this site should not be regarded as professional advice or the official opinion of GNG Developments and users are encouraged to consult professional advice before taking any course of action related to information, ideas or opinions expressed on this site.

7.4 All items purchased from GNG Developments are made pursuant to agreements with shipping and delivery agents and risk of loss pass from GNG Developments to such agents upon delivery of any item to such carrier.

7.5 Neither GNG Developments nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use any product sold on this web site.

 

8. COSTS

8.1 PRICES:

8.1.1 The price of each product is available directly from GNG Developments.

8.1.2. All transactions are in South African Rands (ZAR).

8.2 SHIPPING COSTS:

8.2.1 The cost of shipping will be listed with the product price and is dependant on location.

 

9. DELIVERIES

9.1 Inside the borders of South Africa

9.1.1 Delivery usually takes place within one week after payment is made for the order – however, an accurate indication of the delivery time will be provided to you upon placement of an order.

9.2 Outside the borders of South Africa

9.2.1 Delivery usually takes places within one or two weeks after payment for the order - however, seasonal peaks and delays at customs etc is outside the control of GNG Developments. and deliveries may take up to four weeks.

9.2.2 It is possible to courier goods to international addresses. The costs are determined on an ad hoc basis.

9.3 Delays and cancellations

9.3.1 GNG Developments makes every effort to assure that the information supplied on the site is accurate. Where delays and out of stock situations occur, every effort will be made to inform the buyer.

 

10. PAYMENT METHODS

10.1 Credit card payments.

10.1.1 At the time of placing the order, the transaction details are presented to the bank and an authorization is obtained for the amount of the order.

10.1.2 Payment is only collected when the order is completed. Shipment of the goods will be made once payment has cleared into the GNG Developments Bank Account.

10.1.3 Note that to protect its own and the interests of customers, GNG Developments scrutinizes all transactions very carefully to prevent attempted fraud and a transaction may be refused if GNG Developments is not satisfied with its legitimacy.

10.2 Bank deposit payments.

10.3.1 If the buyer selects the 'pay via bank deposit' button, instructions will be given on how to deposit monies into the GNG Developments bank account and it would be subject to the following rules:

10.3.1.1 The exact amount must be paid

10.3.1.2 The payment must be identified by supplying the invoice number and surname in the reference section of the deposit slip or on the electronic transfer.

10.3.1.3 No transfers to be made from ATMs

10.3.1.4 Cheque deposits are subject to a clearing period.

10.3.1.5 Unpaid bank deposit orders are cancelled after five business days.

 

11. AGREEMENTS OF SALE

11.1 An agreement of sale between GNG Developments and a user only comes into effect if and when:

11.1.1 A credit card authorisation is received from the issuing bank; or

11.1.2 A deposit of an electronic transfer is reflected on GNG Developments' bank statement or

11.1.3 A direct deposit is reflected on GNG Developments' bank statement

11.2 GNG Developments reserves the right to refuse to accept and/or execute an order without giving any reasons. GNG Developments also reserves the right to cancel orders in whole or in part as circumstances dictate. GNG Developments shall only be liable to refund monies already paid by the user.

11.3 GNG Developments shall take all reasonable efforts to maintain correct prices. However, should errors occur and items are offered at incorrect prices, GNG Developments will not be obliged to sell goods at such incorrect prices and shall only be liable to refund monies paid.

 

12. STOCK AVAILABILITY

12.1 Stocks of all goods on offer are limited. GNG Developments shall take all reasonable efforts to discontinue the offer as soon as stock is no longer available. However, should items still be offered after stocks are sold, GNG Developments shall only be liable to refund monies when it is unable to fulfill orders at advertised prices.

 

13. SPECIAL OFFERS

13.1 GNG Developments shall not be liable for the sale of items at lower prices if such prices were increased and users and/or purchasers could not, for any reason whatsoever, conclude an agreement of sale while such prices remained low.

13.2 If GNG Developments supplies the wrong product or if the product is in any way faulty or damaged, GNG Developments will exchange it for the correct one. However, if the product is no longer being offered at the special price, it will not be replaced and GNG Developments will refund the purchase price including delivery costs.

 

14. GOVERNING LAW

14.1 This site is currently hosted, controlled and operated from the Republic of South Africa and therefore governed by South African law.

 

15. PRIVACY

15.1 GNG Developments shall take all reasonable steps to protect the personal information of Users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/article/promotion-of-access-to-information-act-no-2-of-2000-2000-01-01.

15.2 GNG Developments may electronically collect, store and use the following personal information of Users: 15.2.1 name and surname;

15.2.2 birth date;

15.2.3 gender;

15.2.4 country of residence;

15.2.5 closest city;

15.2.6 non-personal browsing habits and click patterns;

15.2.7 e-mail address; and

15.2.8 IP address.

15.3 GNG Developments collects, stores and uses the above mentioned information for the following purposes:

15.3.1 to greet the User when he/she accesses one of GNG Developments' web sites;

15.3.2 subject to the User's consent, inform the User of facts relating to his/her access and use of one of GNG Developments' websites;

15.3.3 subject to the User's consent, inform the User about competitions and special offers from GNG Developments and/or its partners / affiliates;

15.3.4 to compile non-personal statistical information about browsing habits, click-patterns and access one of GNG Developments' websites.

15.4 Information detailed above is collected either electronically by using cookies or is provided voluntarily by the User. Users may determine cookie use independently through their browser settings.

15.5 The User may elect not to receive any communications from GNG Developments and/or its partners / affiliates.

15.6 GNG Developments may collect, maintain, save, compile, share, disclose and sell any information collected from users, subject to the following provisions:

15.6.1 GNG Developments shall not disclose personal information from Users unless the User consents thereto;

15.6.2 GNG Developments shall disclose information without the User's consent only through due legal process; and

15.6.3 GNG Developments may compile, use and share any information that does not relate to any specific individual.

15.7 GNG Developments owns and retains all rights to non-personal statistical information collected and compiled by GNG Developments.

 

16. SECURITY

16.1 Any person that delivers or attempts to deliver any damaging code to this web site or attempts to gain unauthorised access to any page on this web site shall be prosecuted and civil damages shall be claimed in the event that GNG Developments suffers any damage or loss.

16.2 The user agrees and warrants that its login name and password shall:

16.2.1 be used for personal use only; and

16.2.2 not be disclosed to any third party.

16.3 The user allows GNG Developments to take all reasonable steps to ensure the integrity and security of its websites and back-office applications.

16.4 Virtual Card Services will process most of the credit card transactions. All credit card transactions are “Secure Socket Layers” encrypted. The company registration documents and the site's registered domain name are checked and verified by Thawte. Virtual Card Services is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services Internet servers are protected by firewalls and intrusion detection systems.

 

17. CHANGES TO AGREEMENT

17.1 GNG Developments may, in its sole discretion, change this agreement or any part thereof at any time without notice.

 

18. DISPUTES

18.1 In the event of any dispute of any nature whatsoever arising between the parties on any matter provided for in, or arising out of this agreement, and not resolved through the Customer Relations Department of GNG Developments, then such a dispute shall be submitted to confidential arbitration in terms of the expedited rules of the Arbitration Foundation of South Africa. Arbitration proceedings shall be conducted in Johannesburg in English. The arbitration rules may be downloaded from: http://www.arbitration.co.za/downloads/expedited_rules.pdf.

 

19. DOMICILIUM

19.1 GNG Developments chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 22 Arbeid Avenue Strijdom Park, Randburg 2194,South Africa.

 

20. TERM AND TERMINATION

20.1 This agreement shall commence when the user registers on or uses any of GNG Developments' websites and continues indefinitely until terminated by GNG Developments in terms of clause 16 hereto or for any other reason.

 

21. GENERAL INFORMATION

21.1 GNG Developments is the distributor of the Perfect Power brand of products.

 

22. RETURNS / REFUND POLICY ON STANDARD PERFECT POWER PRODUCTS

Any return needs to be authorised in advance. Please contact us on +27 11 792 9805, or garth@gngdevelopments.co.za or godfrey@gngdevelopments.co.za for an authorisation number.


When returning any of our products, please use either of the following methods:

 

For returns via a shipping company: 


GNG Developments

22 Arbeid Avenue

Strijdom Park

Randburg

2194

Gauteng

South Africa


PLEASE ENSURE THAT YOU INCLUDE A ZERO VALUE INVOICE AND A DESCRIPTION OF “REPAIR” FOR CUSTOMS PURPOSES.

 

All returns must be sent pre-paid and no collect shipments will be accepted. Please insure the parcel for its full value.

Once we receive the returned products they are checked and tested for any manufacturing faults. If we determine that there is a manufacturing fault, we will exchange the product and pay for the shipping costs to send the replacement to you.

 

We cannot accept returns on custom made parts. We also cannot accept returns on parts that are:

• Custom made

• Used, installed or damaged by oil, coolant, fuel, etc.

• Not in their original packaging

 

PLEASE NOTE THAT DUE TO THE ELECTRONIC NATURE OF OUR PRODUCTS NO REFUNDS WILL BE GIVEN ON GOODS PURCHASED. FOR WARRANTY REPLACEMENT OR EXCHANGE CLAIMS PLEASE SEE OUR PRODUCT WARRANTY POLICY AND FOLLOW THE INSTRUCTIONS FOR RETURNS.